Outsourcing

500 Words on Thursday | Written by Lee Schneider

A change of pace this week as I continue thinking about Daniel Pink’s book A Whole New Mind and relate it to my own experiences in India this past winter.

Daniel Pink believes that left brain tasks requiring logic, analysis and speedy thinking will be either outsourced to smart and inexpensive labor in India or performed by tireless computers. He advises everyone who wants to get or keep their job to start pumping up their right brain processes – the creative, nonlinear stuff – in order to make themselves indispensable. I have no doubt that he’s right, but when I was over in India I saw little evidence of its linear left brain.

In Rishikesh, India’s yoga center, I was expecting a serene place filled with people whose feet only rarely touched the ground. What I found instead was a narrow bridge called Lakshman Jula alive with humanity and aggressive monkeys. The sacred Ganges was like Times Square, so packed it was with bathers, boats and garbage.

It wasn’t long before the chaotic nature of the place started to close in on me. After my wife got sick (suspicious masala chai we think) I was craving left-brain linearity. I wanted to get some of that in an American hotel near the airport. I’d like to pause for a moment to remark that I work in television for a living, so I have an intimate understanding of chaos and even outright insanity. What made me crack in India?

On the way to the airport in our air-conditioned car we saw motorcycles carrying more passengers than you’d think gravity would permit, and all manner of cargo – wood, entire trees, cooking oil, chairs, more people. I was expecting India to give me something of a balance between spirituality and left-brain IT computer geeks. Instead I got wood smoke, rickshaws and cows. I got noise, loud music, suspicious food and drink and people just trying to survive who hoped I would finance them.

I found little calm on the trip until we got to Mumbai, a jumpy, jangly city of 13 million people. In a temple dedicated to Ganesha, the Hindu god of success, and also in another dedicated to the goddess of prosperity Lakshmi, something happened. I felt that I grasped the spiritual world I had been seeking.

There are seeker/spiritual right-brained friends of mine who tell me that since I was expecting chaos and bad food in India, that’s what I got. Therefore, I created that universe. But I found that in Mumbai, the place that was closest to the cities I know, Los Angeles and New York, I was able to connect with both left and right brain. Too far to the logical side of things and there’s no access to intuition. Too far to the right, too much chaos. I found the balance in Mumbai, if only for a day.

If you’d like to see a slightly different video slideshow version of this story, you’ll find it on Lonely Planet’s website. Stay curious and see you next Thursday.